In this case, the message says "iPhone is disabled. Connect to iTunes ", and the device can not be used until then.
So, what's going on here, why is the iPhone disabled? And how to fix it in order to use iPhone again?
Let's review the causes of this message, and more importantly, a solution to this so you can unlock and reactivate the iPhone again for full use.
Why is my iPhone disabled?
The locked iPhone requires an access code or Touch ID to log in and access the device as a security measure.After the incorrect iPhone access code was entered five times in a row, iPhone will automatically disable itself for 1 minute, so the error message "iPhone is disabled" on the screen.
The obvious solution, in this case, is to wait a moment elapsed and then enter the correct passcode to unlock the iPhone and resolve the disabled message. Just enter the correct access code in the first place and you will avoid this message and the lock period.
You may find it necessary to know how many incorrect passcode entries are required to disable the iPhone within a certain amount of time and to get the message accompanying it, the information is as follows:
- 5 incorrect passcode entries in succession - iPhone is disabled, please try again in 1 minute
- 7 incorrect entries in a row - iPhone is disabled, please try again in 5 minutes
- 8 incorrect entries in a row - iPhone is disabled, please try again in 15 minutes
- 9 incorrect entries in a row - iPhone is disabled, please try again in 60 minutes
- 10 incorrect passcode entries - iPhone disabled, connected to iTunes (or iPhone erases all data if Self Destruct mode is turned on)
Waiting for a minute is not too bad, but waiting a few minutes to an hour is not convenient, as it is connected to iTunes to activate the iPhone again.
Want to unlock a stuck iPhone on a flawed screen? You must wait for the elapsed time, then enter the correct passcode.
If you can not wait, or if you do not know the access code, you have to enter iPhone into recovery mode and return it.
Those are two choices.
Fixed "iPhone Disabled. Connect to iTunes "
This is the worst thing for the iPhone being disabled because it requires you connect iPhone to the computer to get access to it again.Hopefully you backed up recently to that computer, and hopefully you remember the actual passcode for the iPhone, otherwise, you have to wipe the device and lose all the data in it. Yeah right, However, another reason why backup devices often matter.
If you know the iPhone access code and have supported it recently, you simply open the device with iTunes even if it requires recovery:
1. Connect your iPhone to a previously synced computer with a USB cable and launch iTunes.
2. Select "Sync" in iTunes and enter the correct passcode when prompted to unlock the device, this will back up the iPhone to the computer.
3. Select "Restore" to restore your iPhone from the latest backup.
If you do not know the iPhone access code, you must clear the iPhone cleanly and will erase all data using recovery mode. If you backed up to iTunes or iCloud, you can restore it after you know the backup.
If you do not know the iPhone access code and you do not have a backup, the data on the iPhone will be erased and lost forever. There is no other way, Apple can not even open the iPhone and access the data in such situations. Thus, the lesson is to remember to passcode the device and always keep backups regularly.
